South Essex Active Travel (SEAT) is a programme of engagement with pupils, students, jobseekers, employees to enable more people to use sustainable transport to access education, training and employment. The programme is led by Southend-on-Sea Borough Council, working with project partners to deliver the services offered.
This Privacy Notice advises you, the participant, on:
- Who we are
- What information we collect
- Why we collect it
- What we do with your information (who we share it with, how we use it and why)
- How long we will keep it
- Your right to access your personal data
- Your right to withdraw consent
- Your right to lodge a complaint to the ICO
Who we are
The SEAT Programme Management Team at Southend-on-Sea Borough Council (Civic Centre, Victoria Avenue, Southend on Sea, Essex SS2 6ER) monitor and evaluate the effectiveness of the SEAT Programme. We will act as a data controller for the purposes of the Data Protection Legislation (including the Data Protection Act 2018 and the General Data Protection Regulation).
We are registered with the Information Commissioner’s Office and our registration number is Z6929331.
What information do we collect, why and what do we do with it?
For the purposes of the SEAT programme the Council (or its partners) will ask you for personal information that will enable them to provide you with the travel advice and services you are requesting, and to monitor the quality and effectiveness of these services.
When you engage with the SEAT programme you will be asked for your name, email address and phone number. This information will be securely shared with the SEAT Project Management Team so that you can be invited to take part in a feedback survey about the programme.
The feedback survey will ask for further personalised information, to help identify which demographic groups are accessing the services provided. We will not ask for anything that is not relevant to the service we are providing to you. This information will be anonymised and then independently and securely evaluated by The Smarter Choice Consultancy to monitor the effectiveness of this central government funded programme.
The Council requires all Third Party processors to abide by all relevant Data Protection legislation when they process information on the Council’s behalf and to follow our procedures or instructions.
Who will we share your information with?
Your anonymised information will be shared with an independent evaluator who will process the information. Results of this analysis will then be shared with the Department of Transport.
How long will we keep your information?
The information you provide to us will only be used for the intended purposes, as explained above. The information will be securely retained, only accessed by limited staff members and anonymised as far as is practicably possible. The information will be retained for the duration of the project only and will be deleted entirely within 3 months of completion of the SEAT programme and its evaluation.
Your rights to your personal data
During the course of the service you receive, you will be given the right to withdraw your consent, if relevant. You can withdraw your consent at any time by phone, email, in writing or face-to-face contact. When you make contact to do so, the Project Management Team will explain the implications of withdrawing consent to you. They can be contacted via email@example.com or 01702 215737.
Unless subject to an exemption, you have the following rights with respect to your personal information:
- The right to request a copy of the personal information that the Council holds about you.
- The right to request that any personal information is corrected if it is found to be inaccurate or out of date.
- The right to request your personal data is erased where it is no longer necessary to retain such data.
- The right, where there is dispute in relation to the accuracy or processing of your personal information, to request a restriction is placed on further processing.
- The right to object to the processing of personal information (where applicable)
We have a Data Protection Officer who makes sure we respect your rights and follow the law. If you have any concerns or questions about how we look after your personal information, please contact the Data Protection Officer at firstname.lastname@example.org or by calling 01702 215000 and asking to speak to the Data Protection Officer.
For independent advice about data protection, privacy and data sharing issues or to lodge a complaint about how we have handled your information you can contact the Information Commissioner’s Office (ICO).
Alternatively you can write or telephone:
Information Commissioner’s Office
Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number.
The full Southend-on-Sea Borough Council Privacy Notice can be viewed at: